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UK EXPERIENCE LAB

Privacy Policy

We respect your privacy and we are committed to protecting your personal information. This Privacy Policy explains what information we collect about you and why, what we do with that information, and how we handle that information.

This Policy applies as between you, the user of this Website (https://www.vamachinery.com) and VA Machinery Ltd., the owner and provider of this Website.

HOW DO WE COLLECT INFORMATION FROM YOU?

In running and maintaining our website we may collect and process the following data about you:

  • Information provided by you such as: name, email, phone number when you register for interest in our products
  • Information that you provide when you communicate with us by any means.
  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

We do not sell, rent, trade, license or otherwise disclose your specific personal information to anyone.

DISCLOSING YOUR INFORMATION

We will not disclose your personal information to any other party other than in accordance with this Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

RETENTION OF YOUR PERSONAL INFORMATION

Personal information that we collect, access or process will be retained only as long as necessary for the fulfilment of the purposes for which it was collected, unless otherwise provided in agreements between you and VA Machinery or as required or authorised by law.

Personal information that is no longer required to fulfil the identified purposes will be destroyed, erased or made de-identified.

YOUR RIGHTS TO ACCESS, CORRECT AND DELETE OR OPT OUT

We respect your right to access and correct your personal information. You may also request that we update your personal information or correct any factual errors that you believe may exist regarding this information.

You may also exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data. We may need to retain it for legally permitted purposes and this will be explained to you if necessary.

Upon your request, we will (a) stop sending emails to your email address; and/or (b) disable your account to prevent any future purchases through that account.

If you need assistance correcting or updating your personal information, or would like to request that we delete your personal information, please contact us with your request at info@vamachinery.com

We will endeavour to complete all requests for data updates, access or deletion in 30 days.

DATA SECURITY

The website incorporates reasonable and appropriate physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

USE OF COOKIES

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the "settings" section of your computer. For more information please read the advice at AboutCookies.org.

THIRD PARTY LINKS

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit.

We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the privacy policy of that third party site.

TRANSFERRING YOUR INFORMATION OUTSIDE OF EUROPE

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union ("EU"). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU.

These countries may not have similar data protection laws to the UK. By submitting your personal data, you're agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

ACCESS BY CHILDREN

This website is not directed toward children under 13 years of age and VA Machinery does not knowingly collect or use information from children under 13 without verifiable parental consent. If you believe that a child has provided personal information to us, please contact us promptly as described below, and we will endeavour to investigate and delete such information from our systems.

REVIEW OF THIS POLICY

We keep this Policy under regular review. This Policy was last updated in May 2018.

Victoria Arduino logo

UK Importer of Victoria Arduino Espresso Machines and Grinders.

VA Machinery Ltd, 6a Pratt St, London, NW1 0AB

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